At btepkr, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a btepkr player based in Pakistan. We believe transparent data practices build the kind of trust that keeps players coming back — so we have written this policy in plain English, not dense legalese.
Six core privacy commitments that every btepkr player should know about before reading the full policy below.
All data transmitted between your device and btepkr's servers is protected by 256-bit SSL encryption — the same standard used by major Pakistani financial institutions including HBL and Meezan Bank.
btepkr does not sell, rent, or barter your personal data to third-party advertisers or data brokers. Your information is used exclusively to operate and improve your btepkr experience.
Identity and age verification data collected during KYC is handled in strict compliance with our international gaming licence obligations. Your CNIC or passport data is processed securely and never unnecessarily retained.
Promotional emails and SMS communications from btepkr are entirely opt-in. You can withdraw marketing consent at any time through your Account settings or by contacting our support team — with no impact on your gaming access.
btepkr collects only the personal data that is genuinely necessary for account management, payment processing, regulatory compliance, and player safety. We do not collect data for the sake of it.
You have the right to access, correct, export, or request deletion of your personal data at any time. These rights are free to exercise and are processed by our team within a reasonable timeframe as required by our licence.
btepkr is an internationally licensed online gaming and sports betting platform accessible at btepkr.net. For the purposes of this Privacy Policy, btepkr (referred to as "we", "us", "our", or "btepkr") acts as the data controller responsible for the personal data of Players (referred to as "you" or "your") who register accounts and use services on the Platform.
btepkr is operated under an internationally recognised gaming licence. Our platform is designed specifically for Pakistani players and processes all transactions in Pakistani Rupees (PKR). Compliance with our licensing obligations — including responsible gaming, anti-money laundering (AML), and Know Your Customer (KYC) requirements — forms a core part of how and why we process personal data.
All privacy-related enquiries and data subject requests can be directed to our support team using the contact information provided in Section 14 of this policy.
btepkr collects personal data across several categories depending on how you interact with the Platform. The following table summarises the main data categories we process:
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration, Account updates |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank details, transaction history | Deposit, withdrawal, KYC |
| Verification Documents | Scanned or photographed CNIC, passport, proof of address, selfie photographs | KYC verification |
| Gaming Activity Data | Bet history, game sessions, wager amounts, winnings, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser, session timestamps | Each Platform visit |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, cooling-off periods | When tools are used |
btepkr collects personal data through the following channels:
btepkr processes your personal data for the following specific purposes. We do not use your data for purposes that are incompatible with those disclosed here without first obtaining your consent or establishing a separate legitimate ground for processing.
btepkr processes your personal data on the following legal bases:
btepkr does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
btepkr uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional and personalised experience. The categories of cookies we use are as follows:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use certain Platform features. For marketing and analytics cookies, you may withdraw consent at any time through your Account settings.
btepkr retains personal data for as long as is necessary for the purposes described in this policy, subject to the minimum retention periods required by our international gaming licence and applicable laws. The general retention framework we apply is as follows:
When personal data is no longer required, btepkr securely destroys or anonymises it in accordance with our data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and research purposes.
btepkr implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include but are not limited to:
While btepkr takes all reasonable steps to protect your personal data, no system connected to the internet can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your Account login credentials and for notifying btepkr immediately if you suspect any unauthorised access to your Account.
As a btepkr player, you have the following rights with respect to your personal data. These rights are free to exercise and are subject only to legitimate legal or regulatory limitations:
These rights apply to all personal data btepkr holds about you. To exercise any right, contact our support team at [email protected]
Request a copy of all personal data btepkr holds about you, including how it is used and who it has been shared with.
Request correction of any inaccurate or incomplete personal data we hold about you. Updates to basic profile data can also be made directly in Account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that we restrict processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
Receive a copy of your personal data in a structured, machine-readable format where processing is based on your consent or a contract with btepkr.
Withdraw consent for marketing communications or non-essential cookies at any time, without affecting the lawfulness of prior processing based on that consent.
btepkr operates a strict minimum age policy of 21 years across all products and services. The Platform is not intended for, marketed to, or accessible by individuals under the age of 21. btepkr does not knowingly collect personal data from individuals who are under 21 years of age.
If btepkr becomes aware that personal data has been collected from a minor — whether through fraudulent misrepresentation of age during registration or otherwise — the Account will be immediately suspended, all associated data will be reviewed, and any balance held in the Account will be handled in accordance with our Terms and Conditions and applicable regulatory guidance.
If you are a parent or guardian and have reason to believe that a minor has registered an Account on the btepkr Platform, please contact our support team immediately at the address provided in Section 14. We take underage gambling prevention seriously and will act swiftly on all such reports.
btepkr will only send you promotional emails, SMS messages, and in-Platform notifications where you have explicitly opted in to receive such communications during or after the Account registration process. Marketing communications may include:
You can opt out of marketing communications at any time by:
Opting out of marketing communications has no effect on your ability to access or use the btepkr Platform. You will continue to receive transactional and account-related communications (such as deposit confirmations, withdrawal notifications, and security alerts) regardless of your marketing preferences, as these are necessary for the operation of your Account.
btepkr does not purchase third-party marketing lists or send unsolicited communications to individuals who have not registered an Account on the Platform.
btepkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, licensing obligations, or applicable laws. When material changes are made, we will publish the updated policy on this page with a revised effective date.
Where changes are significant and affect your rights in a material way, btepkr will notify active players via email or in-Platform notification prior to the changes taking effect. It is your responsibility to review this policy periodically to stay informed of how btepkr handles your personal data.
Continued use of the btepkr Platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any changes to this policy, you should cease using the Platform and close your Account.
This Privacy Policy was last reviewed and updated on 1 January 2026. The version published on this page supersedes all prior versions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way btepkr processes your personal data, please contact our support team. All privacy-related requests will be acknowledged promptly and handled in accordance with our data subject request procedures.
For requests to exercise your data rights (access, rectification, erasure, portability, restriction, or withdrawal of consent), please provide your registered Account email address and a brief description of your request so we can locate your records promptly.
For responsible gaming support — including self-exclusion requests, deposit limit settings, and player protection tools — please visit the Responsible Gaming section of the Platform, which is available at all times to all registered btepkr players.
Play cricket, casino, slots, and instant games on Pakistan's most secure online gaming platform — all in PKR, all protected by 256-bit SSL. 21+ only. Please play responsibly.